Cekap33 Privacy Policy — Protecting Malaysian User Data
Cekap33 takes each user’s privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our platform in Malaysia.
Information We Collect
When you register at cekap33, we collect your full name, email address, phone number, date of birth, and required identification details for verification purposes. This information is used solely to manage your account and ensure platform security.
We may also request supporting documents such as a copy of your ID for identity verification in compliance with regulatory requirements.
Our platform automatically records technical details such as IP address, browser type, operating system, and usage data for security and service improvement purposes.
Payment information, including bank name, account number, and transaction history in Malaysian Ringgit (RM), is stored with strong encryption. We do not store full card numbers on our servers.
How Your Information is Used
Cekap33 uses collected information for various legitimate and transparent purposes. Each use of data is based on service requirements or your consent:
- Managing account registration, login, and user session security.
- Secure processing of deposits and withdrawals in Malaysian Ringgit.
- Verifying user identity to meet legal compliance requirements.
- Sending important notifications about your account, transactions, and platform updates.
- Analysing usage patterns for the purpose of service and user experience improvement.
- Detecting and preventing any fraudulent or unauthorized activities.
We do not use your data for third-party marketing without your prior consent.
Cookies and Tracking Technologies
Essential cookies are used to ensure the platform functions properly, including maintaining login sessions, saving language preferences, and securing every user interaction with our system.
We use analytics cookies to understand how users interact with the cekap33 platform. This data helps us improve the platform's design, navigation, and overall performance for a better experience.
You can manage or disable cookies through your browser settings anytime. However, disabling certain cookies may affect some platform functionalities.
Data Storage, Security & Sharing
All user data is stored on servers protected by industry-standard data encryption. cekap33 uses SSL/TLS security protocols to ensure all communication between your device and our platform is fully secure.
Data is retained for as long as your account remains active or as required to fulfil legal obligations. Once an account is closed, personal data will be deleted or anonymised within the stipulated timeframe.
Cekap33 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share necessary data with:
- Approved payment processors authorised to handle MYR transactions.
- Relevant authorities as required by Malaysian law.
- Technical service providers who assist in operating the platform under strict confidentiality agreements.
Your Rights as a User
You have the right to request a copy of the personal information we hold about you at any time.
If your information is incorrect or outdated, you can request corrections through customer support.
You may request deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for specific purposes and withdraw your consent at any time.
To exercise any of the above rights, please contact the cekap33 support team via email at [email protected]. We will process your request within a reasonable timeframe and inform you of the actions taken.
Policy Changes and How to Contact Us
Cekap33 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. Significant changes will be communicated to users via email or in-platform notification.
The latest update date will always be displayed at the top of this page. Continued use of the cekap33 platform following any changes is considered acceptance of the updated policy.
If you disagree with any changes, you have the right to close your account and stop using the platform at any time.
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Privacy Email [email protected]
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Response Time Within 3 to 5 business days
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Support Languages Malay and English Languages
More Questions About Your Privacy?
The cekap33 team is ready to answer any questions regarding your data protection. You can also check our FAQ section for quick answers.
Frequently Asked Questions Account Login